Owner FAQs

What does Lake Erie Vacation Rentals, Inc. do for property owners?

Lake Erie Vacation Rentals, Inc. is the single source for all your property management needs in the Port Clinton / Put-in-Bay / Catawba / Lakeside-Marblehead, Ohio area; from maintenance and bill payment, to rental management and housekeeping. By offering hundreds of vacation condominiums, beach home and cottage rentals in Ohio's premiere destination, Lake Erie Vacation Rentals, Inc. is this regions largest professionally licensed property management and vacation rental company.  Our homeowners' properties have unmatched marketing exposure. Our size alone is testament to our professional reputation.With a well established reputation for friendly, personalized service, our experienced staff provides our homeowners with the piece of mind that comes from the best-possible care of their homes. If you are a homeowner or prospective homeowner looking for a property management company for vacation rentals, or just a management partner to maintain your vacation home while you are away, contact us now for more information.

How does our Great L.A.K.E. Rating Program work?
How will my unit be rented in comparison to other units?
What does my unit rating mean?
What kind of revenue can I expect?
What if a guest damages or steals something from my unit?
Who pays for housekeeping?
Who should I contact for more information?
Why am I being charged a maintenance fee?
Will I be billed for repairs to my property?
What if I want to exclude groups from renting my unit?
What start-up fees does LEVR Charge?
What types of properties does LEVR have?
Are there minimum expectations I must adhere to in the rental program?
Will I receive a referral fee for referring guests to LEVR?

How does our Great L.A.K.E. Rating Program work?

Once in the vacation rental program, Lake Erie Vacation Rentals, Inc. (LEVR) sends a homeowner relations representative to each home to record the details of each unit. Each LEVR vacation rental home is carefully evaluated based on quality, condition, appearance, and amenities. Based on the level of standards for each property, it is then categorized as:  (L)uxury, (A)lluring, (K)ozy, (E)conomy ... get it L.A.K.E.!  These ratings are used to communicate the relative quality and condition of the interior of each unit.

How will my unit be rented in comparison to other units?

Guests' needs and preferences are the primary criteria in determining where to place the guest. Location and access to a hot tub, pool or beach are the most common requests. Within a given room type (such as one, two, three and/or four bedrooms), LEVR will allocate rentals on a rotating basis, to equalize condominium revenue among comparable units.

What does my unit rating mean?

All units are rated on a range from Economy to Luxury, and signal to the guest what kind of amenities and décor they can expect inside a unit. Higher-rated units (Luxury and Alluring) have much higher room-revenue potential. However, Kozy and Economy units are sometimes rented more often because of the cost savings to consumers, and thus produce significant revenue through frequency rather than price point.

What kind of revenue can I expect?

Specific revenue cannot be predicted or guaranteed, and in general, it largely varies depending on type of accommodation, proximity to area attractions, owner usage during the Peak Season and other factors. Keep in mind that this is a seasonal destination, with revenue during peak season differing from revenue during the off-season.
Vacation rentals, while often producing income requires regular expenses which must be planned for. Our competitive fees ensure your home is managed, properly maintained, and kept in pristine condition for vacationers. LEVR takes care of the entire process, from cleaning after each renter to regular and emergency maintenance, and housekeeping to bill payment. Your home is as important to us as it is to you, and LEVR ensures each maintenance and housekeeping job is done right and within budget. In addition, each maintenance issue is tracked, and will appear on your monthly financial statement, which also shows your exact rental revenue.

What if a guest damages or steals something from my unit?

The housekeeping staff and management perform regular quality control inspections to your unit. If anything is missing or damaged, we will make every attempt to have the guest pay for it. From May through September our main Rental Office is open 24 hours / 7 days a week where each arrival is greeted at check-in, required to sign a registration which reinforces conduct expectations which have been mailed to the guest at the time of booking.  Guests arriving after hours during the slower months still receive this information in the mail prior to arrival.  In addition, LEVR offers a damage waiver program which provides additional piece of mind to the homeowner.

Who pays for housekeeping?

Housekeeping services for owners and guests of owners are paid for by the owner and billed monthly on the owner's financial statement or paid upon check-in. Housekeeping is included for all paying guests and is NOT billed to the owner.

Who should I contact for more information?

LEVR's Main Rental Office is located at 129 Maple Street in Port Clinton, OH.  We maintain a presence at the front desk of the OurGuest Inn & Suites hotel approximately ¼ mile east of the junction of S.R.2 / S.R. 163.

Why am I being charged a maintenance fee?

Even something as simple as replacing light bulbs in rental units takes more time than one might think. Any time a technician visits a home for a maintenance call there is an associated charge for the time involved. Not only is it LEVR's goal to provide excellent service to our property owners but w must provide that same high standard of service to the guest occupying the rental properties.  Guest expectations of private rental properties often require routine maintenance.  These charges will appear on your statement as regular maintenance calls.

Will I be billed for repairs to my property?

Yes. There is a separate billing for maintenance labor. These services and items are charged at current hourly rates and prices. When possible, we will seek owner approval for anything over $150.

What if I want to exclude groups from renting my unit?

You have the right to exclude rental prospects based on discounts, however we highly discourage this. Our goal and your goal are the same; to maximize revenue for your property.  In the deal crazy environment we operate under it is often the discount that sells the rental.  Keep in mind that if the property sits vacant it's really a 100% discount.

What start-up fees does LEVR Charge?

Once your homeowner agreement is signed, there may be minimal out-of-pocket expenses. These fees cover basic start-up costs, such as photography fees; assisting with the initial linen purchase and rental supplies like bar soaps, toilet tissue, dish soap, paper towels, etc. that are utilized by every occupant of the property but can not be billed on a per piece basis; and, annual professional deep unit cleaning and carpet cleaning. Usually these fees range from $125 - $500, depending on the size and location of your unit. Some of these fees may be charged annually but many are one time set-up service fees.

What types of properties does LEVR have?

LEVR manages hundreds of vacation homes, condominiums, cottages, cabins and hotel suites.

Are there minimum expectations I must adhere to in the rental program?

Yes, LEVR believes our customers demand, and deserve quality lodging.  The premise for a guest who rents a privately owned property is based on the idea that they will have many of the 'like home' experiences while on vacation.  Today that means cable TV and telephone service.  These features are not only offered so the guest can make local calls or catch last night's scores but in today's business climate the guest needs to stay connected to work and other interests accessible only through the worldwide web.  The fact of the matter is that the days of a 13 inch television with rabbit ears that gets three fuzzy channels are well behind us.  Some of our most popular rentals don't necessarily offer what we might consider traditional hot points (i.e. great view or steps from the beach.)  Some of the most popular rental units offer multiple televisions, a BOSE 5.1 surround sound system and a VCR or DVD player at every TV.  This allows the kids to watch their favorite video while the adults catch the game in the other room … just like at home!

Will I receive a referral fee for referring guests to LEVR?

Yes, owners receive a 10% referral fee on any paying reservations sent to LEVR.  You will be issued a unique, personalized reference number (usually related to the address of your rental) which should be issued to a LEVR reservationists to identify your referral back to you